“If there is a phone on anyone’s desk, they should be trained to use it.” —Nancy Friedman, the Phone Doctor.
You know your phone etiquette needs some tough love and elbow grease, so let us come to you with 6 hours of on-site, in-person instruction. We’ll roll up our sleeves with you and get to work making your business the best it can be.
A 6-hour training program presented by our Training Facilitator, Nicole Wiedeman
A detailed review of 5 mystery calls made to your business
Recordings of the mystery calls made to your business
A Dead Ringer Analysis Report for each call made to your business
A detailed website analysis with an eye for marketing and regulatory issues
A detailed analysis of one primary competitor, which you can specify